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  • 标题:Key drivers of mobile commerce adoption. An exploratory study of Spanish mobile users
  • 本地全文:下载
  • 作者:Enrique Bigné ; Carla Ruiz ; Silvia Sanz
  • 期刊名称:Journal of Theoretical and Applied Electronic Commerce Research
  • 印刷版ISSN:0718-1876
  • 电子版ISSN:0718-1876
  • 出版年度:2007
  • 卷号:2
  • 期号:2
  • 页码:48-60
  • 语种:English
  • 出版社:Universidad de Talca
  • 其他摘要:Despite dramatic differences between non-store shoppers were discovered, very limited research has been conducted to examine them. This paper analyses the background of M-commerce and key drivers of future Mcommerce decision among Spanish mobile users. Our objective is two-fold: (1) to determine the influence of relations with the Mobile (frequency of Mobile use, length of Mobile use and Mobile affinity), demographics, non-store shopping previous experience (mail, catalogue, Television and Internet) and attitude to M-commerce and its influence on the M-commerce decision and (2) to identify key drivers of future M-commerce intention. We examined data from 606 personal interviews given to Spanish mobile users (270 Mobile shoppers and 336 non Mobile-shoppers) over 14 years old. Data analysis shows that age, attitude towards M-commerce, Internet shopping previous experience and relations with the Mobile (frequency, length of Mobile use and Mobile affinity) are the main predictors of M-commerce decision while age, length of Mobile use, Mobile affinity, consumer attitude towards M-commerce and previous M-commerce experience are the most relevant factors influencing future M-commerce intention. Based on these empirical results this research enables companies to know the key drivers influencing M-commerce adoption and, therefore, what aspects to highlight in their marketing strategies
  • 关键词:M-commerce; Consumer behaviour; Distance shopping; Affinity; Mobile users
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