Expanded clinical care is a strategy under the National Policy for Humanized Care for reflection on care for users of the Unified National Health System. Under the impetus of the Pró-Saúde program and the National Policy for Humanized Care, faculty from the School of Dentistry at the State University in Maringá (UEM) conducted a restructuring of clinical care, resulting in the implementation of expanded care. This study reports on the experience with the implementation of such expanded clinical care, aimed at promoting interaction between students, community, and the multi-professional health team, so as to obtain comprehensive and humanized care. Expanded care is structured to receive users in a multi-professional setting, directing them within a flowchart all the way to their discharge and fostering autonomy in the maintenance of their oral health. Expanded care has provided backing for improving the vision of comprehensive care for users of the UEM dental clinic, strengthening academic training and community care. The collective construction adds considerable value to the activities, but it is a slow process that requires maturity on the part of participants.