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文章基本信息

  • 标题:As novas tecnologias de autocuidado e os riscos do autodiagnóstico pela Internet
  • 其他标题:New self-care technologies and the risk of self-diagnosis through the Internet
  • 本地全文:下载
  • 作者:Vasconcellos-Silva, Paulo Roberto ; Castiel, Luis David
  • 期刊名称:Revista Panamericana de Salud Pública
  • 印刷版ISSN:1020-4989
  • 出版年度:2009
  • 卷号:26
  • 期号:2
  • 页码:172-175
  • DOI:10.1590/S1020-49892009000800010
  • 语种:Portuguese
  • 出版社:Organización Panamericana de la Salud
  • 摘要:

    Encouraged by a solid commercial structure and growing cultural influence, information and communication technologies for health (ICTH) appear as a natural reference point for matters of self-care. As a first trend, ICTH involved end user consultations to websites specializing in health. Soon after, the development of algorithms focused on the identification of illnesses to meet the needs of consumers seeking distant, impersonal technical advice. Despite the comfort and confidentiality, there is evidence that such resources have generated more doubt and anxiety than meaningful clarifications. According to the literature, users seem to have difficulties in identifying and naming their own symptoms, in addition to having to choose between shallow or alarmist advice. Despite the investments made in providing information, most sources of information do not rely on previous cultural studies about how users interpret their health conditions when resorting to self-diagnosis, which ends up by pushing them, paradoxically, to look for specialists.

  • 其他关键词:Internet;self-care;access to information;consumer satisfaction;consumer health information
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