摘要：The information resources of organizations have been studied widely from different points of view. Organizational memory is a concept that has been used to explain and understand the diversity of organizational information resources and their utilization. The aim of the paper is to examine the concept of organizational memory, and to identify what kind of emphasis has been placed on the importance, role and purpose of organizational memory in the existing literature. Organizational memory is one of the key assets of organizations. The memory takes several different forms in organizations, for example, documents, databases and information systems. However, it also exists in organizational members’ individual memories as tacit and implicit knowledge, for example in the form of experience.
