1.An Exploratory Study of the Formation and Impact of Electronic Service Failures

作　　者：Tan, Chee-Wee ;Benbasat, Izak ;Cenfetelli, Ronald T.

出　　处：Management Information Systems Quarterly. 2016 ;40(1):1-29.

出版社：Association for Information Systems

文章 ID：173921004

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2.The Role of Design Characteristics in Shaping Perceptions of Similarity: The Case of Online Shopping Assistants

作　　者：Al-Natour, Sameh ;Benbasat, Izak ;Cenfetelli, Ronald T.

出　　处：Journal of the Association for Information Systems. 2006 ;7(12):34.

出版社：Association for Information Systems

文章 ID：94628338

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3.Interpretation of Formative Measurement in Information Systems Research

作　　者：Cenfetelli, Ronald T. ;Bassellier, Genevieve

出　　处：Management Information Systems Quarterly. 2009 ;33(4):689-708.

出版社：Association for Information Systems

文章 ID：94629495

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4.IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Service Quality

作　　者：Tan, Chee-Wee ;Benbasat, Izak ;Cenfetelli, Ronald T.

出　　处：Management Information Systems Quarterly. 2013 ;37(1):77-109.

出版社：Association for Information Systems

文章 ID：94629700

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5.Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context

作　　者：Xu, David ;Benbasat, Izak ;Cenfetelli, Ronald T.

出　　处：Management Information Systems Quarterly. 2013 ;37(3):777-794.

出版社：Association for Information Systems

文章 ID：94629733

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6.The Nature and Consequences of Trade-Off Transparency in the Context of Recommendation Agents

作　　者：Xu, David ;Benbasat, Izak ;Cenfetelli, Ronald T.

出　　处：Management Information Systems Quarterly. 2014 ;38(2):379-406.

出版社：Association for Information Systems

文章 ID：94629786

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	Cenfetelli, Ronald T.	6篇
	Benbasat, Izak	5篇
	Tan, Chee-Wee	2篇
	Xu, David	2篇
	Al-Natour, Sameh	1篇

	Management Information Systems Quarterly	5篇
	Journal of the Association for Information Systems	1篇

	2016	1篇
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	2009	1篇
	2006	1篇