1.Factors Influencing the Retention of Customers of Ghana Commercial Bank within the Agona Swedru Municipality

作　　者：Rosemond Boohene ;Gloria Agyapong ;Eric Gonu

出　　处：International Journal of Marketing Studies. 2013 ;5(4):82.doi:10.5539/ijms.v5n4p82

出版社：Canadian Center of Science and Education

文章 ID：86815039

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2.Antecedents of Customer Retention of Ghana Commercial Bank within Agona Swedru Municipality

作　　者：Eric Gonu ;Rosemond Boohene

出　　处：European Journal of Business and Management. 2016 ;8(8):1-11.

出版社：The International Institute for Science, Technology and Education (IISTE)

文章 ID：183091405

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3.Students’ Perception about Quality of Distance Education at the University of Cape Coast, Ghana

作　　者：Eric Gonu ;Gloria K.Q. Agyapong

出　　处：European Journal of Business and Management. 2016 ;8(15):11-20.

出版社：The International Institute for Science, Technology and Education (IISTE)

文章 ID：183091544

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4.Customer Relationship Management Practices and Customer Retention at Ghana Commercial Bank (GCB) in Tamale: Mediating Role of Customer Satisfaction

作　　者：Eric Gonu ;Mary Konadu ;Mary Asare-Larbi

出　　处：Journal of Marketing and Consumer Research. 2022 ;85:8-19.doi:10.7176/JMCR/85-02

出版社：International Institute for Science, Technology Education

文章 ID：1038388420

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