作 者:José Francisco Ferreira Ribeiro
出 处:Journal of Service Science and Management. 2010 ;3(4):494-500.doi:10.4236/jssm.2010.34056
出 版 社:Scientific Research Publishing
文 章 ID:33835699
作 者:José Francisco Ferreira Ribeiro ;Alexandre Bevilacqua Leoneti ;André Lucirton Costa
出 处:Brazilian Journal of Operations & Production Management. 2018 ;15(4):471-480.doi:10.14488/BJOPM.2018.v15.n4.a1
出 版 社:Associação Brasileira de Engenharia de Produção (ABEPRO)
文 章 ID:230205349