1.Comparison of Service Quality Gaps among Teachers and Students as Internal and External Customers

作　　者：Rahim Mosahab ;Osman Mahamad ;T. Ramayah

出　　处：International Journal of Marketing Studies. 2010 ;2(2):13.doi:10.5539/ijms.v2n2p13

出版社：Canadian Center of Science and Education

文章 ID：29762605

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2.The Impact of Service Quality on Customer Loyalty: A Study of Banks in Penang, Malaysia

作　　者：Lo Liang Kheng ;Osman Mahamad ;T. Ramayah 等

出　　处：International Journal of Marketing Studies. 2010 ;2(2):57.doi:10.5539/ijms.v2n2p57

出版社：Canadian Center of Science and Education

文章 ID：29762609

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3.SERVICE QUALITY, CUSTOMER SATISFACTION AND LOYALTY: A TEST OF MEDIATION

作　　者：Rahim Mosahab ;Osman Mahamad ;T. Ramayah

出　　处：International Business Research. 2010 ;3(4):72.doi:10.5539/ibr.v3n4p72

出版社：Canadian Center of Science and Education

文章 ID：29761227

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4.Comparison of Service Quality Gaps among Teachers and Students as Internal and External Customers

作　　者：Rahim Mosahab ;Osman Mahamad ;T. Ramayah

出　　处：International Journal of Marketing Studies. 2010 ;2(2):13.doi:10.5539/ijms.v2n2p13

出版社：Canadian Center of Science and Education

文章 ID：83509202

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5.The Impact of Service Quality on Customer Loyalty: A Study of Banks in Penang, Malaysia

作　　者：Lo Liang Kheng ;Osman Mahamad ;T. Ramayah 等

出　　处：International Journal of Marketing Studies. 2010 ;2(2):57.doi:10.5539/ijms.v2n2p57

出版社：Canadian Center of Science and Education

文章 ID：83509206

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6.SERVICE QUALITY, CUSTOMER SATISFACTION AND LOYALTY: A TEST OF MEDIATION

作　　者：Rahim Mosahab ;Osman Mahamad ;T. Ramayah

出　　处：International Business Research. 2010 ;3(4):72.doi:10.5539/ibr.v3n4P72

出版社：Canadian Center of Science and Education

文章 ID：83505807

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7.Motivational Orientation as an Internal Marketing Tool in Service Training: A Study of Service Delivery in a Hospital

作　　者：Rahim Mosahab ;Osman Mahamad ;T. Ramayah

出　　处：International Journal of Business and Management. 2011 ;6(2):93.doi:10.5539/ijbm.v6n2p93

出版社：Canadian Center of Science and Education

文章 ID：83507631

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8.Motivational Orientation as an Internal Marketing Tool in Service Training: A Study of Service Delivery in a Hospital

作　　者：Rahim Mosahab ;Osman Mahamad ;T. Ramayah

出　　处：International Journal of Business and Management. 2011 ;6(2):93.doi:10.5539/ijbm.v6n2p93

出版社：Canadian Center of Science and Education

文章 ID：70330510

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	贸易经济	6篇
	经济计划与管理	2篇

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	Osman Mahamad	8篇
	Rahim Mosahab	8篇
	T. Ramayah	8篇
	Lo Liang Kheng	2篇

	International Journal of Marketing Studies	4篇
	International Business Research	2篇
	International Journal of Business and Management	2篇

	2011	2篇
	2010	6篇