1.Competitive marketing strategies of selected hotels : an exploratory study

作　　者：D.J. Petzer ;T.F.J. Steyn ;P.G. Mostert

出　　处：Southern African Business Review. 2008 ;12(2):1-22.

出版社：Sabinet Online

文章 ID：197262126

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2.The influence of service failure and service recovery on airline passengers' relationships with domestic airlines : an exploratory study

作　　者：P.G. Mostert ;C.F. De Meyer ;L.R.J. Van Rensburg

出　　处：Southern African Business Review. 2009 ;13(2):118-140.

出版社：Sabinet Online

文章 ID：197262148

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3.Attitude towards, and likelihood of, complaining in the banking, domestic airline and restaurant industries

作　　者：D.J. Petzer ;P.G. Mostert

出　　处：Southern African Business Review. 2012 ;16(2):1-23.

出版社：Sabinet Online

文章 ID：197262200

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4.The influence of relationship intention on cell phone users' attitudes towards complaining and complaint behaviour

作　　者：L. Kruger ;P.G. Mostert

出　　处：Southern African Business Review. 2014 ;18(2):35-64.

出版社：Sabinet Online

文章 ID：197262242

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5.Relationship intention and satisfaction as predictors of wholesale and retail customers' loyalty towards their training providers

作　　者：C. Pelser ;P.G. Mostert

出　　处：Southern African Business Review. 2016 ;20(1):29-50.

出版社：Sabinet Online

文章 ID：197262292

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检索条件:"( ( 高级检索(( ((AU:(("P.G. Mostert")))) )) ) )"

	P.G. Mostert	5篇
	D.J. Petzer	2篇
	C. Pelser	1篇
	C.F. De Meyer	1篇
	L. Kruger	1篇

	2016	1篇
	2014	1篇
	2012	1篇
	2009	1篇
	2008	1篇

	L.R.J. Van Rensburg	1篇
	T.F.J. Steyn	1篇