1.An Empirical Analysis on the Operational Efficiency of CRM Call Centers in Korea

作　　者：SoonHoo So

出　　处：International Journal of Computer Science and Network Security. 2007 ;7(12):171-178.

出版社：International Journal of Computer Science and Network Security

文章 ID：46399228

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2.An Empirical Analysis on the Operational Efficiency of CRM Call Centers in Korea

作　　者：SoonHoo So

出　　处：International Journal of Computer Science and Network Security. 2007 ;7(12):171-178.

出版社：International Journal of Computer Science and Network Security

文章 ID：46399229

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3.The Effects of Trust on the Intention of Adopting Business Process Outsourcing: An Empirical Study

作　　者：JaeJon Kim ;SoonHoo So ;YunHee Lee

出　　处：International Journal of Computer Science and Network Security. 2007 ;7(10):118-123.

出版社：International Journal of Computer Science and Network Security

文章 ID：46399335

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4.An Empirical Analysis on the Operational Efficiency of CRM Call Centers in Korea

作　　者：SoonHoo So

出　　处：International Journal of Computer Science and Network Security. 2007 ;7(12):171-178.

出版社：International Journal of Computer Science and Network Security

文章 ID：186858597

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5.The Effects of Trust on the Intention of Adopting Business Process Outsourcing: An Empirical Study

作　　者：JaeJon Kim ;SoonHoo So ;YunHee Lee

出　　处：International Journal of Computer Science and Network Security. 2007 ;7(10):118-123.

出版社：International Journal of Computer Science and Network Security

文章 ID：186860917

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	YunHee Lee	2篇