1.A Delphi-AHP-TOPSIS Based Framework for the Prioritization of Intellectual Capital Indicators: A SMEs Perspective

作　　者：Chandra Sekhar ;Chandra Sekhar ;Manoj Patwardhan 等

出　　处：Procedia - Social and Behavioral Sciences. 2015 ;189:275-284.doi:10.1016/j.sbspro.2015.03.223

出版社：Elsevier

文章 ID：1019289750

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2.Aspect-based approach to measure performance of financial services using voice of customer

作　　者：Vishal Vyas ;V. Uma ;Kumar Ravi

出　　处：Journal of King Saud University @?C Computer and Information Sciences. 2019 ;:1-9.doi:10.1016/j.jksuci.2019.12.009

出版社：Elsevier

文章 ID：245738778

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3.The Influence of Computerization in Public & Private Sector Banks -A Comparative Study

作　　者：Sourabh Sharma ;Vishal Vyas

出　　处：Management Insight. 2012 ;7(1).

出版社：Management Insight

文章 ID：185458390

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4.The Influence of Computerization in Public & Private Sector Banks -A Comparative Study

作　　者：Sourabh Sharma ;Vishal Vyas

出　　处：Management Insight. 2011 ;7(1).

出版社：Management Insight

文章 ID：100603023

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5.Aspect-based approach to measure performance of financial services using voice of customer

作　　者：Vishal Vyas ;V. Uma ;Kumar Ravi

出　　处：Journal of King Saud University @?C Computer and Information Sciences. 2022 ;34(5):2262-2270.

出版社：Elsevier

文章 ID：1037884788

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