1.Impact of Service Orientation on Frontline Employee Service Performance and Consumer Response

作　　者：Rong-Da Liang ;Hsing-Chau Tseng ;Yun-Chen Lee

出　　处：International Journal of Marketing Studies. 2010 ;2(2):67.doi:10.5539/ijms.v2n2p67

出版社：Canadian Center of Science and Education

文章 ID：29762610

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2.Confirmation of Expectations and Satisfaction with the Internet Shopping: The Role of Internet Self-efficacy

作　　者：Yue-Yang Chen ;Hui-Ling Huang ;Yin-Chien Hsu 等

出　　处：Computer and Information Science. 2010 ;3(3):14.doi:10.5539/cis.v3n3p14

出版社：Canadian Center of Science and Education

文章 ID：29763077

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3.Impact of Service Orientation on Frontline Employee Service Performance and Consumer Response

作　　者：Rong-Da Liang ;Hsing-Chau Tseng ;Yun-Chen Lee

出　　处：International Journal of Marketing Studies. 2010 ;2(2):67.doi:10.5539/ijms.v2n2p67

出版社：Canadian Center of Science and Education

文章 ID：83509207

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4.A Study of the Impact of the e-CRM Perspective on Customer Satisfaction and Customer Loyalty-Exemplified by Bank Sinopac

作　　者：Chun-Chu Liu ;Hsing-Chau Tseng ;Li-min Chuang 等

出　　处：Journal of Economics and Behavioral Studies. 2012 ;4(8):467-476.

出版社：International Foundation for Research and Development (IFRD)

文章 ID：101672167

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	Hsing-Chau Tseng	4篇
	Yun-Chen Lee	3篇
	Rong-Da Liang	2篇
	Chien-Min Huang	1篇
	Chun-Chu Liu	1篇

	贸易经济	2篇
	经济学	1篇
	计算技术、计算机技术	1篇

	加拿大	3篇
	阿拉伯联合酋长国	1篇

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	Hui-Ling Huang	1篇
	Li-min Chuang	1篇
	Yin-Chien Hsu	1篇
	Yue-Yang Chen	1篇

	International Journal of Marketing Studies	2篇
	Computer and Information Science	1篇
	Journal of Economics and Behavioral Studies	1篇

	2012	1篇
	2010	3篇