1.The Effect Of Service Interaction Orientation On Customer Satisfaction And Behavioral Intention: The Moderating Effect Of Dining Frequency

作　　者：Rong-Da Liang ;Rong-Da Liang ;Jun-Shu Zhang 等

出　　处：Procedia - Social and Behavioral Sciences. 2011 ;24:1026-1035.doi:10.1016/j.sbspro.2011.09.082

出版社：Elsevier

文章 ID：1019250353

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2.Impact of Service Orientation on Frontline Employee Service Performance and Consumer Response

作　　者：Rong-Da Liang ;Hsing-Chau Tseng ;Yun-Chen Lee

出　　处：International Journal of Marketing Studies. 2010 ;2(2):67.doi:10.5539/ijms.v2n2p67

出版社：Canadian Center of Science and Education

文章 ID：29762610

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3.Impact of Service Orientation on Frontline Employee Service Performance and Consumer Response

作　　者：Rong-Da Liang ;Hsing-Chau Tseng ;Yun-Chen Lee

出　　处：International Journal of Marketing Studies. 2010 ;2(2):67.doi:10.5539/ijms.v2n2p67

出版社：Canadian Center of Science and Education

文章 ID：83509207

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4.The effect of service responsiveness and social emotions on service outcomes: An empirical investigation of service firms

作　　者：Rong-Da Liang ;Ching-Sheng Chang ;Tung-Sheng Wang

出　　处：African Journal of Business Management. 2011 ;5(8):3155-3167.doi:10.5897/AJBM10.634

出版社：Academic Journals

文章 ID：100960111

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5.Consumers as co-creators in community-based tourism experience: Impacts on their motivation and satisfaction

作　　者：Austin Rong-Da Liang

出　　处：Cogent Business & Management. 2022 ;9(1):1-20.doi:10.1080/23311975.2022.2034389

出版社：Taylor and Francis Ltd

文章 ID：1038585430

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	Rong-Da Liang	4篇
	Hsing-Chau Tseng	2篇
	Yun-Chen Lee	2篇
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	Ching-Sheng Chang	1篇

	International Journal of Marketing Studies	2篇
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